What is a 9-1-1 surcharge?
A 9-1-1 surcharge is a fee collected by telephone service providers (traditional land line, VoIP, and wireless) based on jurisdiction and forwarded appropriately. The fee for each of these in Murray County is $1.50 per line. The fees can only be used to pay for equipment, salaries, rates associated with service suppliers, and office supplies as described in Georgia General Assembly HB 470

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1. When should I call 9-1-1?
2. What if I’m not sure whether my situation is an emergency or not?
3. Why are callers sometimes provided another number to call when 9-1-1 is dialed?
4. I have a hearing impairment and cannot communicate over a regular telephone. What should I do if I need help in an emergency?
5. How does 9-1-1 work?
6. Can I call 9-1-1 from my cellular or PCS phone?
7. What is a 9-1-1 address?
8. How can I find out what my 9-1-1 address is?
9. Where do I get a new 9-1-1 address from?
10. What is a 9-1-1 surcharge?